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Launch offer 20% off Email, Web, Software & Support plans · Offer ends 30 November 2026 See plans →
8threads IT Services

/ Services

A full-spectrum IT partner for growing businesses.

One team for websites, email, software, ERP and support. We meet you where you are, fix what's slowing you down and grow the setup with you.

01

Web Design & Development

We plan, design and build websites around what your customers need to find and do — then make them fast, accessible and easy for your team to update.

What's included

  • Custom design — no off-the-shelf themes
  • Mobile-first, accessible and quick to load
  • Content management your team can use
  • On-page SEO, analytics and enquiry tracking
02

Business Email

Professional email on your own domain, hosted on our cPanel servers — or Microsoft 365 and Google Workspace at the official prices when you need Office apps, Teams or Gmail. Either way we configure SPF, DKIM and DMARC so your mail lands in the inbox.

What's included

  • cPanel mailboxes with webmail, IMAP and calendars
  • Microsoft 365 & Google Workspace at official prices
  • Spam filtering, SPF, DKIM and DMARC
  • Migration from your current provider
03

Custom Software Development

When off-the-shelf software forces you to work around it, we build what fits: customer portals, internal tools, APIs and integrations, and industry systems such as our Bakery ERP for recipes, production and orders.

What's included

  • Discovery sprint with a fixed-price estimate
  • Web apps, portals and internal tools
  • Bakery ERP: recipes, production and orders
  • APIs and system integrations
04

Dynamics 365 Business Central

End-to-end Microsoft Dynamics 365 Business Central: tenant set-up, chart of accounts, data migration, AL extensions, Power Platform automation, training and post go-live care.

What's included

  • Implementation and data migration
  • AL extensions and custom reports
  • Power Automate and Power BI
  • Training, go-live and hyper-care
05

Industry ERP Solutions

Eight industry solutions we implement, customise, host and support — each scoped and quoted to your sites, users and integrations.

What's included

  • Retail POS and warehouse management
  • Child care and aged care management
  • Property and delivery management
  • Document management and approvals
06

Maintenance & Support

Care plans that keep your website, email and business systems healthy: monitoring, security patches, verified backups and engineers who already know your setup.

What's included

  • Uptime and security monitoring
  • Patching and verified backups
  • Monthly support hours included
  • 24/7 escalation for care-plan customers
07

Allied IT Services

The pieces that hold everything together: domain and DNS management, CDN and SSL, security hardening and practical advice on what to fix first.

What's included

  • Domain and DNS management
  • SSL, CDN and performance
  • Security reviews and hardening
  • Technology advice and roadmaps

Need a tailored engagement?

For larger projects we scope, propose and deliver — fixed price or time-and-materials. Tell us what you need and we'll respond within one business day.

/ FAQ

Frequently asked questions

Can you migrate my existing business email?

Yes. We handle business email migrations, including mailbox sync and DNS configuration, from Microsoft 365, Google Workspace and other email providers.

Do you build custom software, or only use off-the-shelf platforms?

Both. We deliver bespoke web apps, APIs, integrations and automation when you need them, and we implement and extend platforms like Microsoft Dynamics 365 Business Central when that's the better fit.

What does a Dynamics 365 Business Central implementation involve?

Discovery and scoping, tenant setup, chart of accounts and master data, data migration from your current system, AL customisations and integrations, user training and go-live support — followed by a hypercare period and ongoing managed support.

Do you offer ongoing maintenance and support after go-live?

Yes. Our care plans cover proactive monitoring, security patching, backup verification, performance tuning and on-call engineers. 24/7 support is available for care-plan customers.

Which regions do you serve?

We're based in Knoxfield, Victoria and serve clients across Australia, with remote delivery for international engagements.