/ IT support · Knoxfield VIC
IT support for Knoxfield businesses, from the team that set up your systems.
Email, websites, Microsoft 365 or Dynamics 365 Business Central problems are fixed by people who know how they were built. Our office is at 31 Parkhurst Drive, Knoxfield, and we support businesses across Melbourne and Australia remotely.
What's included
- Uptime and security monitoring
- Patching and verified backups
- Monthly support hours included
- 24/7 escalation for care-plan customers
How support works
We start with a short review of what you run: websites, email, devices, accounts and business systems. We agree priorities in writing before anything changes.
Care plans give you a fixed monthly fee for monitoring, security patches, verified backups and support hours. Care-plan customers can escalate to our 24/7 line.
If you don't need a plan, we can quote individual jobs after a short call.
Who this is for
Knoxfield and nearby businesses that rely on email, a website or business software and want someone accountable for keeping them running.
Where a visit is needed, we can come to your office. Much of our support is remote, which is quicker for most issues.
Tell us what you need
Send a short note and we'll reply within one business day with next steps and, where it helps, a written scope and price.
Questions we get asked
Do you come to our office in Knoxfield?
Yes, where an on-site visit is needed we can come to your office in Knoxfield and across metropolitan Melbourne. Most support is done remotely, which is faster for common issues.
What does a care plan cost?
Care plans have fixed monthly prices published in our shop, billed upfront for the term shown on each plan. All prices are in AUD and exclude GST.
Do you support Microsoft 365 and Google Workspace too?
Yes. We set up, administer and troubleshoot Microsoft 365 and Google Workspace, and can include them in your support arrangement.
Also in Melbourne
Prices for our fixed-price plans are listed in the shop. Every other engagement is quoted in writing before work begins.